Paperchase has given us an excellent illustration of crisis mismanagement in social media.

Bad PR as Abercrombie & Fitch ask only 'cool and good-looking' people to apply for new jobs

Fashion giant H&M fumbled its PR as it was condemned for slashing clothes that could have gone to the homeless.

Finally! Tiger Woods has managed to play a shot at some decent publicity - we explore how.

Vodafone has spectacularly over reacted and sacked a marketing guy over a funny Tweet on Twitter

BT Care responded quickly when they saw a Newbury business complain on Twitter.

Have you seen the crass WWF 9/11 video? Watch it here at learn about crisis management too!

Are you squeezing my muffins? Tesco public relation blunder over 'muffin tampering'

The public relations response of Tesco to an offended Jedi Knight shows when humour can work.

The disability row that has tarnished Abercombie & Fitch teaching us about Crisis Management Public Relations

Facebook warning - look out for inappropriate adverts next to your Facebook profile.

Two estate agents have ventured on to Twitter... and are squandering their reputation with clumsy mistakes.

Midsummers Day means the start of the 'Silly Season' and open season on great PR

Habitat UK truly loses its way with an awful social media marketing blunder on Twitter

Just when it seemed Australia could do no wrong with its public relations, it has stumbled.

We blogged last month about Susan Boyle being targetted by cybersquatters - here's an update.

Greedy MPs have caused more harm to the reputation of pigs than Swine Flu. How can the PR nightmare end?

Is Sorry the hardest word? Not anymore! Marks & Spencer have apologised - or rather said "We boobed" over bra prices.

Professer Steve Molyneux has been forced to resign after Twittering about his role as a Magistrate... wrongly says Morgan PR